Alot of Dishonesty - PowerStrokeNation : Ford Powerstroke Diesel Forum
 
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post #1 of 5 (permalink) Old 10-16-2016, 06:55 PM Thread Starter
Rubber Neckin
 
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Alot of Dishonesty

Had nothing but trouble with this site on a 3200$ suspension order # 20075220. Multiple Changes to estimated ship dates which have all come and gone. No viable answers from phone calls or chat sessions. They keep telling me to wait 24-48 hours for tracking update. First they said item was in Stock and would ship from Idaho. Then they said they had to contact manufacturer to check on status of shipping. I called Full Traction suspension Co. in Bakersfield 5 hours south of me and they said they are in Stock on the suspension kit. stop lying to me car ID and SHIP MY KIT. I have been patient and polite. You already sucked 3200$ out of my paypal so do me the courtesy of telling me the truth and ship my kit on time!

I was offered a $25 gift card from an online tech support for all the trouble I have i have had. Surprise Surprise, I never received the emailed gift card that they promised......here is a copy of the chat log

In that chat log I was told an entirely new story about my order, that the item needed 3-5 days to be manufactured???? I already called the manufacturer and they are in stock??????
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post #2 of 5 (permalink) Old 10-17-2016, 03:08 PM
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Re: Alot of Dishonesty

First of all I would like to apologize for the inconvenience that you have experienced with your order. I have forwarded a request to our customer support department to resolve this issue with the highest priority so you should receive an email from them today. I also replied to your comment on our youtube page, we will do our best to fix it for you as soon as possible.


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post #3 of 5 (permalink) Old 10-17-2016, 04:32 PM
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Re: Alot of Dishonesty

that sucks man. $3200 isnt chump change
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post #4 of 5 (permalink) Old 10-18-2016, 02:19 PM
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Re: Alot of Dishonesty

PWRstroke_smoke please feel free to contact me directly in PM if any additional questions appear!


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post #5 of 5 (permalink) Old 10-19-2016, 01:02 PM
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Re: Alot of Dishonesty

Update
This has been resolved
it played out over on the Powerstroke Org
it apparently was not updated here

,
,
,
,
DTR's Donation page

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RIP DTR Ron
you are missed and will live on through your great video library contribution to the DIY community

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