BTS = Best Customer Service In the World!!!! - PowerStrokeNation : Ford Powerstroke Diesel Forum
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post #1 of 59 (permalink) Old 03-19-2010, 03:06 AM Thread Starter
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BTS = Best Customer Service In the World!!!!

I have had my BTS Trans for 8 years and 110K miles. My truck has been down the track over 100 times and I run the crap out of it every day. Two weeks ago I was having a little fun with a Porsche on a on ramp and when my trans shifted in to second I heard a loud boooom and my truck came to a stop. I had no forward or reverse gears.

I gave Brian a call thinking he would give me a good deal and he told me to send it to him and he would take care of it. I decided to take it up to Arkansas myself so my dad and I went for a road trip to BTS. Brian disassembled the trans and found the problem. The splines on the shaft going into the first gear / OD drum (If I remember) stripped out.

Brian completely disassembled, cleaned and rebuilt my trans with all of his new improvements including a new torque converter. My cost $0.00.

Brian also took my dad and I to lunch. Brian and his Wife Patti treated us like family. I knew Brian had a great reputation but I had no idea that he would take care of me after 8 years and 110K miles.

If you are looking for a trans it is well worth the shipping or the drive to have Brian hook you up.

If you live in AZ come join us at Arizona Powerstroke Group... Click here

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99.5 F-350 BTS Trans / Termys / Swamps 200/30 AA Injectors / Swamps IDM / GT38R BB Turbo / AFE Stage 2 / DP/ Evans Coolant, ART Rotors / Dynatrac Spin Free HD Front Hubs, 4 inch Stainless Exhaust, Auto Meter Cobalt Gauges.
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post #2 of 59 (permalink) Old 03-19-2010, 03:12 AM
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Re: BTS = Best Customer Service In the World!!!!

Amen.

Early 99 F-350
4" lift on 33's. Daily Driver/ Plow truck.
Swamp's Gen3, 300/200's, Tuning, 76mm Sledgehammer. BTS. Fuel system, ARP's, P-Rods, 910's, and a few other things. Stock Block.
SOLD
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New truck:
2009 F-350, 5.4L, 4" lift on 35's
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post #3 of 59 (permalink) Old 03-19-2010, 03:15 AM
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Re: BTS = Best Customer Service In the World!!!!

I was already looking forward to having Brian build my transmission fo me, know I am completely sold!

In the market for a new powerstroke!
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post #4 of 59 (permalink) Old 03-19-2010, 03:28 AM
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Re: BTS = Best Customer Service In the World!!!!

i think BTS should stand for "Bulletproof Transmission System" the trannys hold up like none other built and the customer service sounds like nothing known to man

2004 F-350 CCSB DRW Sport Package..... something else to spend money on
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post #5 of 59 (permalink) Old 03-19-2010, 03:34 AM
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Re: BTS = Best Customer Service In the World!!!!

That's impressive. I wonder how much extra money this one story will wind up making for BTS?

ADAM

2004 ECSB
1997 CCLB

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post #6 of 59 (permalink) Old 03-19-2010, 03:39 AM
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Re: BTS = Best Customer Service In the World!!!!

BTS ftw

99.5 F250 cclb 4x4...modded, but looks stock
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post #7 of 59 (permalink) Old 03-19-2010, 03:40 AM
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Re: BTS = Best Customer Service In the World!!!!

Did he take you to the cove? They got some good grub there!

Brian and BTS are top notch in my book.

[SIGPIC][/SIGPIC]


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post #8 of 59 (permalink) Old 03-19-2010, 03:42 AM
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Re: BTS = Best Customer Service In the World!!!!

Cool Story!
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post #9 of 59 (permalink) Old 03-19-2010, 03:43 AM
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Re: BTS = Best Customer Service In the World!!!!

They are the best out there...... When it comes to transmissions

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post #10 of 59 (permalink) Old 03-19-2010, 03:44 AM Thread Starter
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Re: BTS = Best Customer Service In the World!!!!

It not about how much money Brian is going to make. Its about having the comfort in not having to worry about paying to have a high dollar trans repaired once it gives up. If every business had this type of customer service then they would be as successful as Brian.

My dad has a moving business and runs his business the same way as Brian. He went from making $15K the first year to $600K last year with no advertising.

If you live in AZ come join us at Arizona Powerstroke Group... Click here

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99.5 F-350 BTS Trans / Termys / Swamps 200/30 AA Injectors / Swamps IDM / GT38R BB Turbo / AFE Stage 2 / DP/ Evans Coolant, ART Rotors / Dynatrac Spin Free HD Front Hubs, 4 inch Stainless Exhaust, Auto Meter Cobalt Gauges.
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