Average wait time for TW? - PowerStrokeNation : Ford Powerstroke Diesel Forum
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post #1 of 27 (permalink) Old 04-07-2011, 01:29 AM Thread Starter
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Average wait time for TW?

ordered a TW chip a week and a half ago. wondering what the average wait time is for everyone that has one? according to TDP's site it is still "processing". i emailed him at the end of last week and he said he was planning on catching up over the weekend.....here it is weds night now and still nothing. i know the tunes will be worth the wait but burning a chip with tunes already made doesnt take more than 10-20 minutes. al i understand im not the only customer but still to me its almost at the point of unreasonable time for it.
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post #2 of 27 (permalink) Old 04-07-2011, 02:01 AM
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Re: Average wait time for TW?

A week and a half?
That's a waiting starter kit.
I've waited for months for custom parts before...not from Tony though.

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post #3 of 27 (permalink) Old 04-07-2011, 02:12 AM
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Re: Average wait time for TW?

I waited 3 weeks then called Tony, he told me he had already sent it, but must have gotten lost in the mail, a week later I had it.

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post #4 of 27 (permalink) Old 04-07-2011, 02:20 AM Thread Starter
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Re: Average wait time for TW?

haha im used to building my own stuff so i get antsy. when i order something its usually a part on the shelf i need to complete something not a chip. did the base tune in my stang myself and trailered it to my buddy and did 841 rwhp on pumpgas and was done on the spot. i just hate having money out and nothing to "show" for it
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post #5 of 27 (permalink) Old 04-07-2011, 04:01 AM
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Re: Average wait time for TW?

I have sent mine off once for a reburn and both times when i ordered it and when i got the reburn it was about 4-6. Once you get it in, then want a reburn 4-6 weeks seem forever, cuz it feels like your driving a little moped, cuz of no power
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post #6 of 27 (permalink) Old 04-07-2011, 04:20 AM Thread Starter
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Re: Average wait time for TW?

to me 4-6 is unreasonable and unrealistic for what is being done. like i said i understand if he is busy but damn burning a chip isnt hard. i dunno i may just end up cancelling. ill give till monday for a response on shipment but dont think ill wait any longer.
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post #7 of 27 (permalink) Old 04-07-2011, 05:03 AM
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Re: Average wait time for TW?

When i ordered my chip for my 7.3 from DP Tuner it took like 2 1/2 weeks for me to get it. Good people over there. Just my .02
Hopefully it all works out for you.

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post #8 of 27 (permalink) Old 04-07-2011, 01:12 PM
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Re: Average wait time for TW?

trust me, you will want to wait for Tony's tunes. Tony is a very busy person and only burns chips in his spare time and he will definately take care of your performance needs
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post #9 of 27 (permalink) Old 04-07-2011, 01:14 PM
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Re: Average wait time for TW?

My buddy just ordered 2 chips from him, I think it ended up taking around 4 weeks for them, with dozens of calls to TW and not a single one returned. I believe a few emails were sent too. They did finally show up and the tunes rock. Coming from a 6.0 person, that'd drive me nuts. We usually have our tunes emailed back to us in less than 24 hours from certain vendors! haha

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post #10 of 27 (permalink) Old 04-07-2011, 01:28 PM
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Re: Average wait time for TW?

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Originally Posted by 86lxnotch View Post
ordered a TW chip a week and a half ago. wondering what the average wait time is for everyone that has one? according to TDP's site it is still "processing". i emailed him at the end of last week and he said he was planning on catching up over the weekend.....here it is weds night now and still nothing. i know the tunes will be worth the wait but burning a chip with tunes already made doesnt take more than 10-20 minutes. al i understand im not the only customer but still to me its almost at the point of unreasonable time for it.
I am sorry you feel this way, and we have been working very hard on catching back up and was doing a good job at untill we got a phone call from the chip manufacture saying that our chip order was being put on hold cause all chips were on back order. We have no finally found out that they are expected to be here sometime late this week friday or monday of next week. Once tony and i can get those in our hands we will be getting caught back up and we will get it to you as quickly as we can. Depending on where you on the list you chip sould ship mid next week ill keep you posted if something changes.

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