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post #1 of 13 (permalink) Old 10-05-2009, 06:52 AM Thread Starter
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AE trouble installing

Sorry not sure what forum to put this in. But will try here.

This is more of a computer question than truck, Anyone with AE have trouble installing it on their laptop? Ive tried installing it on mine and my wifes with no luck, Both run vista. Says its not responding and circle goes round and round........and round. Ive emailed AE, just thought their may be someone here that may know something i can try.

BTW. it will load on my home pc with xp, You may see a guy driving around around with a generator and a home pc in the passenger seat.

2002 F-350, S&B intake, 38R tubro w/ wwII, EBV delete, CFM manifold, Spearco i/c, Adrenaline HPOP, Casserly stage I AC injectors , ITP Reg. return, DI Headers, hutch fuel mod, Cooling mist stg. 3, 4" MBRP Exhaust, transflow 46 and 40 gal fuel tanks/tool chest, Tunes by GAP, 4" pc lift, 22" Tis 534 wheels w/37"x 13.5" Dakar MT's, 4.30 gears
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post #2 of 13 (permalink) Old 10-05-2009, 02:40 PM
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Re: AE trouble installing

I have AE on Vista and on XP. I would bet Vista is the problem. My AE is from late 2007 so I can't help later version install issues. My go to guy for AE issues is [email protected]. Nice guy and very helpful.

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post #3 of 13 (permalink) Old 10-05-2009, 02:48 PM
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Re: AE trouble installing

So you can download AE on your laptop and have a full system scanner/reader?

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post #4 of 13 (permalink) Old 10-05-2009, 03:00 PM
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Re: AE trouble installing

If you are loading from the CD, try downloading the latest version from the AE website and installing that way.

Do you have any anti-virus/spyware/malware running? Try disabling it?

Disable the Microsoft Security stuff temporarily (not recommended if online unless behind a firewall) to see if maybe that's hanging it up?

What programs start when windows first starts? Can you turn those off too, in case one of them is interfering?

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post #5 of 13 (permalink) Old 10-05-2009, 04:31 PM
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Re: AE trouble installing

Quote:
Originally Posted by woodduck97 View Post
So you can download AE on your laptop and have a full system scanner/reader?
You can scan for all codes, read sensor outputs, preform buzz and contribution tests, etc.

Good piece of software to have if you want to work on these trucks.

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post #6 of 13 (permalink) Old 10-05-2009, 08:59 PM Thread Starter
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Re: AE trouble installing

ok got it, had to download the latest sw from the website. thanx for your help guys.

2002 F-350, S&B intake, 38R tubro w/ wwII, EBV delete, CFM manifold, Spearco i/c, Adrenaline HPOP, Casserly stage I AC injectors , ITP Reg. return, DI Headers, hutch fuel mod, Cooling mist stg. 3, 4" MBRP Exhaust, transflow 46 and 40 gal fuel tanks/tool chest, Tunes by GAP, 4" pc lift, 22" Tis 534 wheels w/37"x 13.5" Dakar MT's, 4.30 gears
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post #7 of 13 (permalink) Old 10-05-2009, 09:21 PM
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Re: AE trouble installing

Ok I might look into useing my neighbors laptop then...

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post #8 of 13 (permalink) Old 10-05-2009, 10:26 PM
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Re: AE trouble installing

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Originally Posted by woodduck97 View Post
Ok I might look into useing my neighbors laptop then...
Gotta buy the little adapter dongle thingy too.
Very handy tool.

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post #9 of 13 (permalink) Old 10-06-2009, 06:17 AM Thread Starter
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Re: AE trouble installing

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Originally Posted by woodduck97 View Post
Ok I might look into useing my neighbors laptop then...
Got my AE from ITP Diesel, and they even helped me figure out my install problem. (see above post) Now thats service!! Thanx ITP

2002 F-350, S&B intake, 38R tubro w/ wwII, EBV delete, CFM manifold, Spearco i/c, Adrenaline HPOP, Casserly stage I AC injectors , ITP Reg. return, DI Headers, hutch fuel mod, Cooling mist stg. 3, 4" MBRP Exhaust, transflow 46 and 40 gal fuel tanks/tool chest, Tunes by GAP, 4" pc lift, 22" Tis 534 wheels w/37"x 13.5" Dakar MT's, 4.30 gears
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post #10 of 13 (permalink) Old 10-06-2009, 06:21 AM
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Re: AE trouble installing

Quote:
Originally Posted by hyrk View Post
Got my AE from ITP Diesel, and they even helped me figure out my install problem. (see above post) Now thats service!! Thanx ITP
Dennis knows his stuff and was a former IT guy as I recall.

Tom

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