Drew at Backroad Performance - PowerStrokeNation : Ford Powerstroke Diesel Forum
 
LinkBack Thread Tools Display Modes
post #1 of 6 (permalink) Old 04-02-2014, 01:50 PM Thread Starter
PSN Veteran
 
matthewd11's Avatar
 
Join Date: Nov 2007
Location: Rhode Island
Posts: 4,673
Drew at Backroad Performance

Just want to say thank you to him and applaud him for his customer service. I was having major shifting issues on one of his tunes (street runner) and he worked with me emailing me, every day (multiple times, including saturdays and sundays!) for well over a week, working with me on this. It turns out my trans doesnt like to shift into third and slips 3-5 under higher throttle on the street runner tune due to a mechanical issue (shifts better with street king). Did LOTS of tune modifying and trying multiple tunes to verify this. I'll be tearing it down and rebuilding it myself (pics will be posted throughout the build). I will be going back to him for sure for all my tuning needs! Thanks again Drew! Top notch!

07 CCSB 4x4 Lariat FX4 Bronze Metallic/Sage
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
matthewd11 is offline  
Sponsored Links
Advertisement
 
post #2 of 6 (permalink) Old 04-02-2014, 06:45 PM
"Slap hands slap hands"
 
FlossyB's Avatar
 
Join Date: Sep 2013
Location: Las Vegas
Posts: 1,488
Re: Drew at Backroad Performance

Agree with matthewd11 I recently bought a tune from Drew as well and we are working through some small issues he has answered the phone every time I have called day or night, weekday or weekend and always has great patience and is very helpful. His customer service far exceeds the expectation of most places these days in my opinion.

JB
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
FlossyB is offline  
post #3 of 6 (permalink) Old 04-03-2014, 11:09 AM
PursuitInterceptor
 
HeavyAssault's Avatar
 
Join Date: Jul 2007
Location: Middle, VA
Posts: 3,377
Re: Drew at Backroad Performance

This is a prime example where tuning has the potential to make a unknown issue MUCH worse. Some people want to say the tuning is the true source of the problem. Glad to hear he worked with you and a plan is in place to solve the real problem.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


You see, in this world there's two kinds of people my friend....those with loaded guns, and those who dig.

You dig.
HeavyAssault is offline  
 
post #4 of 6 (permalink) Old 04-03-2014, 12:29 PM
PSN Newb
 
Join Date: Feb 2014
Posts: 2
Re: Drew at Backroad Performance

I called Drew after seeing all the postive feedback on here. I mainly wanted to get some info on tunes and how it works since I am a newbie and he was great to talk to, he answered all my questions and when i get my sct today and get everythingworking right I will be calling him for some tunes and llmy tuning needs.
reaper1 is offline  
post #5 of 6 (permalink) Old 04-03-2014, 02:41 PM
PSN Local
 
Austinfqt's Avatar
 
Join Date: May 2013
Location: Covington, La
Posts: 94
Re: Drew at Backroad Performance

I run Drew's raped ape tune and as the name implies it runs like a raped ape haha. But it is time for studs though...
Austinfqt is offline  
post #6 of 6 (permalink) Old 04-03-2014, 10:49 PM
"Slap hands slap hands"
 
FlossyB's Avatar
 
Join Date: Sep 2013
Location: Las Vegas
Posts: 1,488
Re: Drew at Backroad Performance

ya you will need studs very very soon, Drew customized my tune based on all my MODS I have done and what I still have stock. reaper1 you wont be disappointed, my transmission has relearned after installing the tune and even my girlfriend made a comment on the way back from LA last night that my truck feels like it is running smoother and better then it ever has in the 2 1/2 years I have owned it. Great tunes, service and follow up THANKS DREW!

JB
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
FlossyB is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the PowerStrokeNation : Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome