Dozers Diesel customer service - PowerStrokeNation : Ford Powerstroke Diesel Forum
 
LinkBack Thread Tools Display Modes
post #1 of 9 (permalink) Old 07-24-2012, 03:39 PM Thread Starter
PSN Local
 
Join Date: Feb 2008
Location: Fl aka the sunshine state
Posts: 160
Dozers Diesel customer service

I placed an order last monday for an airdog 150, and regulated return kit. I got the regulated return kit but no regulator or bracket. I did receive by airdog 150 yesterday July 23rd.. And still no regulator or bracket today. I've called many times no answer and even left messages. I emailed dozers diesel and still haven't heard from JJ. He was quick to take my payment information but obviously could careless about me actually getting my products. Also, it took three days to get an invoice and tracking information. However my invoice didn't show a breakdown in charges for what I was paying for. Needless to say I will NOT be ordering anything else from Dozers Diesel due to crappy customer service!

6.0 P/S Lariat FX4 CC/SB
37/12.50/20 nitto trail grappler 20'' black badlands
6inch lift

Mbrp Turbo Back Exhaust Cat Delete, Muffler Delete, 6Inch Tip,SCT Tuned By Eric,AFE Stage 2
Arp studs
Egr Junk deleted
Water Trans Egt Boost Fuel Phantom 2
Airdog 150, dozer diesel stage 2 RR, Fuel sump
stroker_1999 is offline  
Sponsored Links
Advertisement
 
post #2 of 9 (permalink) Old 07-24-2012, 04:31 PM
PSN Veteran
 
Agjake11's Avatar
 
Join Date: Jun 2011
Location: Rosenberg/Beaumont TX
Posts: 591
Re: Dozers Diesel customer service

just FYI the lines he makes but the regulator will drop ship.

i had no issues with the parts i bought but yes at times it was hard to get a hold of him being fairly busy.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


04 F250 - 6.UHOH. Studded and Deleted By PSE, Fueled by Warren and Aeromotive, and Tuned by Gearhead.
08 Tacoma Work truck. V6 Power nothing, Radio, AC, and 4x4
Agjake11 is offline  
post #3 of 9 (permalink) Old 07-24-2012, 05:07 PM Thread Starter
PSN Local
 
Join Date: Feb 2008
Location: Fl aka the sunshine state
Posts: 160
Re: Dozers Diesel customer service

Ok man well im not trying to bad mouth you just wanted to know where my regulator is man thanks

Wes

6.0 P/S Lariat FX4 CC/SB
37/12.50/20 nitto trail grappler 20'' black badlands
6inch lift

Mbrp Turbo Back Exhaust Cat Delete, Muffler Delete, 6Inch Tip,SCT Tuned By Eric,AFE Stage 2
Arp studs
Egr Junk deleted
Water Trans Egt Boost Fuel Phantom 2
Airdog 150, dozer diesel stage 2 RR, Fuel sump
stroker_1999 is offline  
 
post #4 of 9 (permalink) Old 07-24-2012, 05:42 PM
PSN Veteran
 
powerstrokedkid87's Avatar
 
Join Date: Oct 2010
Location: New Jersey
Posts: 1,459
Re: Dozers Diesel customer service

i have delt with JJ many times for many different items, he has always returned my phone calls and even texts as late as 2am trying to get trucks ready for shows and what not. Im sure he is going nuts, hes a good guy and good to deal with and has a large knowledge base. As he said, im sure he is spread thin, good employees are hard to find, especially ones that offer as good of service as he does. Trust me im in the same boat at the moment.

He doesnt look for "quick" business, he stands behind his products, as well as his service.

completley stock truck...just a simple cat back system....and maybe a few other odds and ends
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
powerstrokedkid87 is offline  
post #5 of 9 (permalink) Old 07-24-2012, 08:51 PM
i like to party
 
pizza pig's Avatar
 
Join Date: Aug 2010
Posts: 1,415
Re: Dozers Diesel customer service

The saying goes, you cant please everybody. JJ doesnt deserve a customer who bad mouths him on the internet, especially for something that could be out of his hands. What if someone in his family died and was away with no one else to process and ship orders? Too many variables to cover, as well as the fact he's a somewhat new business, give the guy a break. I ordered a fuelab pump from another vendor and it took 3 weeks to get, like previously stated it was drop shipped like most of these internet sales shops do.
pizza pig is offline  
post #6 of 9 (permalink) Old 07-24-2012, 09:14 PM Thread Starter
PSN Local
 
Join Date: Feb 2008
Location: Fl aka the sunshine state
Posts: 160
Re: Dozers Diesel customer service

Well when you spend a $1000 bucks on something you would wanna know where your stuff is to.I didn't ask your opinion either I'm sure JJ is a good guy just would of liked ahead of time that then items I ordered where coming somewhere else.

6.0 P/S Lariat FX4 CC/SB
37/12.50/20 nitto trail grappler 20'' black badlands
6inch lift

Mbrp Turbo Back Exhaust Cat Delete, Muffler Delete, 6Inch Tip,SCT Tuned By Eric,AFE Stage 2
Arp studs
Egr Junk deleted
Water Trans Egt Boost Fuel Phantom 2
Airdog 150, dozer diesel stage 2 RR, Fuel sump
stroker_1999 is offline  
post #7 of 9 (permalink) Old 07-25-2012, 12:39 AM
PSN Local
 
Kbryant777's Avatar
 
Join Date: Apr 2012
Location: Stilesville, IN
Posts: 159
Re: Dozers Diesel customer service


[B]2005 F250 King Ranch
Studs,egr delete, regulated return,RCD 68powermax, banks CAI,FICM tunes from PHP, Tuned by Eric
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Kbryant777 is offline  
post #8 of 9 (permalink) Old 07-25-2012, 03:54 PM
PSN Local
 
sixOno's Avatar
 
Join Date: Jul 2012
Posts: 185
Re: Dozers Diesel customer service

your lucky you didnt order from cobbs diesel performance....theyd just take your money and not ship anything.

190's, barder stage 3, big oil, twisted stage 3, studded grandpa 4 door flatbed pipeliner.
sixOno is offline  
post #9 of 9 (permalink) Old 07-25-2012, 06:01 PM Thread Starter
PSN Local
 
Join Date: Feb 2008
Location: Fl aka the sunshine state
Posts: 160
Re: Dozers Diesel customer service

Well all is well got my regulator today.I didnt know jj had stuff shipped from other places if I would of known that I wouldnt of said anything.Got all my stuff so im happy, now I can start to put the stuff on my truck.And ill have to note that jjs regulated return kit is nice once you take it out and look at it.gonna look good under the hood.

6.0 P/S Lariat FX4 CC/SB
37/12.50/20 nitto trail grappler 20'' black badlands
6inch lift

Mbrp Turbo Back Exhaust Cat Delete, Muffler Delete, 6Inch Tip,SCT Tuned By Eric,AFE Stage 2
Arp studs
Egr Junk deleted
Water Trans Egt Boost Fuel Phantom 2
Airdog 150, dozer diesel stage 2 RR, Fuel sump
stroker_1999 is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the PowerStrokeNation : Ford Powerstroke Diesel Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome